Your 24/7 AI CSR
The first real-time AI CSR purpose-built for home services. AI answers every call, books appointments instantly, and captures revenue opportunities you're missing.
AI CSR Platform
Leading home services companies trust Craft AI CSR
You're losing money right now
30% of calls go to voicemail
After-hours, lunch breaks, busy periods. Each missed call is $500-2000 in lost revenue.
CSRs cost $75K+ per year
Salary, benefits, training, management, turnover. And they still only work 40 hours/week.
Bad customer experience
Hold times, callbacks, inconsistent service. Customers go to competitors who answer immediately.
AI CSR fixes everything
One AI, every call, perfect every time.
Answer every call instantly
Never miss another opportunity. AI answers in under 2 seconds, 24/7/365.
Book directly in your CRM
Seamlessly schedules appointments in ServiceTitan, HCP, and other platforms.
Handle emergencies perfectly
Instantly dispatch techs, quote pricing, and manage urgent situations.
Learn and improve continuously
AI gets smarter with every call, learning your business inside out.
Qualify and route intelligently
Filter tire kickers, prioritize hot leads, route to the right team.
Track everything that matters
Full recordings, transcripts, and analytics on every interaction.
Complete AI platform for home services
Everything you need to capture, convert, and coach
Inbound Responder
AI-powered inbound communication management
What it does
Book every lead with inbound calls, chats, and first-touch communication — 24/7
The benefit
27%
27% increase in booking rate after 6 months
See it in action
Watch how inbound responder transforms your business
See it in action
Customer
"My AC stopped working and it's 95 degrees!"
AI CSR
"I understand how urgent this is! I can get our emergency tech to you in 45 minutes. The diagnostic fee is $89. Should I dispatch them now?"
"Yes please!"
"Perfect! Tech Mike will arrive between 3:15-3:45 PM. You'll get a text when he's on the way. Is 555-0123 the best number?"
Time to book: 47 seconds • Cost: $0.50 • Revenue: $2,400
The math is simple
Human CSR
• Works 40 hours/week
• Handles ~80 calls/day
• Takes sick days & breaks
AI CSR
• Works 24/7/365
• Handles unlimited calls
• Never sick, always perfect
Save $63,000/year per CSR replaced
Plus capture $360,000+ in previously missed after-hours revenue
500+ companies never miss a call
Annual revenue increase
Wilson's HVAC
Dallas, TX
Increase in weekend bookings
Service Professor
Houston, TX
Higher close rate
Peak Electrical
Phoenix, AZ
Works with everything you already use
Setup in 48 hours
Connect your phone & CRM
We integrate with your existing systems. No hardware needed.
Train on your business
AI learns your services, pricing, coverage areas, and protocols.
Start taking calls
Go live with confidence. We monitor and optimize continuously.
Common questions
Will customers know it's AI?
The AI sounds natural and conversational. Most customers just want their problem solved quickly. You can choose to disclose it's AI or not - either way, satisfaction scores typically improve.
What if the AI can't handle something?
The AI handles 95% of calls completely. For complex situations, it seamlessly transfers to your team with full context. It learns from every interaction to handle more over time.
How much does it really cost?
Plans start at $999/month for unlimited calls. That's 84% less than a human CSR, with 24/7 coverage. Most companies see positive ROI within the first month.
Does it work with my CRM?
Yes. We integrate with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and 20+ other platforms. The AI books directly in your system, updates customer records, and checks tech availability in real-time.
Stop losing money to missed calls
Join 500+ companies that never miss an opportunity
Setup in 48 hours • No contracts • Cancel anytime