Craft vs Rilla

Craft is a more complete AI solution that can help your team improve at every customer touchpoint, not just in the home.

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Why Choose Craft Over Rilla?

Unlike Rilla's focus only on field sales, Craft provides a complete AI coaching solution for both your call center AND field sales teams, helping you convert more leads throughout the entire customer journey.

The Craft Difference

Feature	Craft	Rilla
In home sales coaching, powered by AI
Call center coaching, powered by AI
Complete CRM integration		Limited
Complete customization	Scorecards, key moments, AI rules	Scorecards only
Offline mode for low data environments
World-leading transcript accuracy
Near-instant recording processing
Built for home services		Auto repair, retail stores, real estate, etc.
Fair pricing	Significantly cheaper than Rilla	$4,000+ per person
Easy onboarding and adoption
Door to Door mode

In home sales coaching, powered by AI

Craft

Rilla

Call center coaching, powered by AI

Craft

Rilla

Complete CRM integration

Craft

Rilla

Limited

Complete customization

Craft

Scorecards, key moments, AI rules

Rilla

Scorecards only

Offline mode for low data environments

Craft

Rilla

World-leading transcript accuracy

Craft

Rilla

Near-instant recording processing

Craft

Rilla

Built for home services

Craft

Rilla

Auto repair, retail stores, real estate, etc.

Fair pricing

Craft

Significantly cheaper than Rilla

Rilla

$4,000+ per person

Easy onboarding and adoption

Craft

Rilla

Door to Door mode

Craft

Rilla

"We switched from Rilla to Craft for better pricing, call center coaching in addition to field sales coaching, and a much better integration with ServiceTitan."

Owner

Large HVAC company in Arizona

See Why Companies Choose Craft Over Rilla

Or call us instead at (929) 309-1787

Leading home services companies have chosen Craft